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Hi,

we got today into a discussion about the question if the user could expect behaviour of a rich client, which cannot be fulfilled by it.

Example: Search through a Grid by Scrolling slowly through it. An Excel-experienced user might expect this from a rich client, but if you have tried that in CaptainCasa, you'll notice that it is barely possible or at least no fun.

My opinion on this is that a rich client looks like a desktop application, so the user expects it to behave like that. But in fact, it works like a web application and will therefore behave occasionally in a way which is contradicting to the users expectations.

First Step in this discussion is to gather behaviour which one could expect but which cannot be offered to the user due to the nature of a rich client. With "search by scroll" I have mentioned the first, I think.

Happy Discussing!

Björn